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Privacy Policy

Welcome to ZEDAGEMART website. This page (together with the documents referred on other pages) tells the customer the Privacy Policy.

Kindly read this Privacy Policy carefully once before proceeding further and ordering any product from our site. By visiting to ZEDAGEMART page and/or ordering services on this website, the customer is requested to get agree (while ordering) and where required the customer’s consent to the collection, use and transfer of the customer’s information as set out in this Policy.

If any customer has any questions or query relating to this Privacy Policy. Kindly contact on 9474413998 or else 9800609438 before placing an order from ZEDAGEMART site.

 

INFORMATION THAT ZEDAGEMART COLLECTS FROM CUSTOMER

  • When the customer visit the website or make an order through ZEDAGEMART website, customer may be asked to provide information (About Yourself including Your Name, Contact Details and Payment Information such as Credit or Debit Card Information). We can also collect the Information about the customer regarding the Specified Usage of the website and information about the customer- from the Messages Posted to the website and the E-mails or Letters customers send to us.
  • By accessing ZEDAGEMART information and/or services using mobile digital routes such as (but not limited to) mobile, tablet or other devices/technology including Mobile Applications, then customer should expect that ZEDAGEMART data collection and usage as set out in this Privacy Policy will apply in that Context too.
  • ZEDAGEMART may also collect the technical information of the customer from the mobile device or your use of our services through a mobile device (for example, location data and certain characteristics of, and performance data regarding customer’s device, customer’s carrier/operating system with a inclusion of the device and connection type, IP address, mobile payment methods, interaction with other retail technologies such as usage of NFC tags, QR codes or use of mobile vouchers).
  • Until and unless the customer has elected to remain anonymous through the device and/or platform settings, this Information may be collected and used by us ZEDAGEMART. Automatically if the customer use the service through the mobile device, through the mobile's browser or otherwise.

 
USE OF CUSTOMER’ S INFORMATION

  • Customer’s details or the information will enable to ZEDAGEMART to provide with the access to the relevant parts of the website and to supply the services the customer has requested. It is also going to enable ZEDAGEMART to bill for the customer and to contact the customer where necessary concerning the services. ZEDAGEMART will be also going to use and analyze the information collected so that it can be administered, supported, improved and development of the business, for any other purpose whether statistical data or analytical data and to help ZEDAGEMART in preventing the fraud. Wherever necessary and finds appropriate, now and in the future, customer may have the ability to express the preferences around the use  of the data, as set out in this Privacy Policy and this may be exercised through the customer chosen method of using the services (for example, mobile, mobile applications or any representation of the website).
  • Where the customer has been indicated accordingly, customer agree that ZEDAGEMART may use customer's information to make sure in letting customer know about ZEDAGEMART and the products and services that may be of interest to the and the details with third parties (including those in the food, drinks, natural products, marketing and gateway sectors) to use customer’s information in order to make sure that customer know about goods and services which may be of interest to customer (by post, telephone, mobile messaging (e.g. SMS, MMS etc.) and/or e-mail) and to help ZEDAGEMART and analyze the information, collection is made so that ZEDAGEMART can administer, support, improve and develop the business and services for customers.
  • If customer does not want ZEDAGEMART to use data in this way or change the mind about being contacted in the future, please do share with ZEDAGEMART and let know by using the contact details (9474413998 or else 9800609438) or amending the profile accordingly.
  • Customer is requested to notify that by submitting the comments and feedback regarding the website and the services, consent to ZEDAGEMART to use such comments and feedback on the website and in any marketing or advertising materials. ZEDAGEMART will make sure that only identification for the purpose by first name and the city is mentioned.

 

DISCLOSURE OF CUSTOMER’ S INFORMATION

  • The information customers are going to provide to ZEDAGEMART will be transferred to and stored on.
  • Third parties (particularly the payment gateway) process information such as credit card payments and provide support services related to payments for ZEDAGEMART.
  • In addition, ZEDAGEMART may need to provide customer’s information to any stores (partner stores- particularly for purchasing the medicines) that customer has placed the order with ZEDAGEMART. Customer is requested to make sure to, by submitting the personal data, customer gets agree to the transfer, storing or processing will take all steps reasonably necessary to ensure that customer’s data is treated in a secured manner and in accordance with this privacy policy.
  • ZEDAGEMART will also notify a rider (who delivers the order only) with customer’s name, address and a phone number to contact the customer upon arrival. The information will be visible to the rider only at the time of delivery and 'trashed' once the order was complete (after submitting the invoice in the department).
  • If customer has consented ZEDAGEMART may allow carefully selected third parties, including marketing and advertising companies, a liates and associates, to contact the customer occasionally about services that may be of interest to the customer. They may contact customer by the means of the telephonic conversation, SMS as well as by e-mail. If in case that customer changes the mind about being contacted by these companies in the future, customer is requested to kindly make sure that ZEDAGEMART is being notified and made known by using the contact details (9474413998 or else 9800609438) or by amending the profile in accordance.
  • If further in case the business enters into a joint venture with, purchases or in case it is sold to or merged with another business entity, customer’s information may be disclosed or transferred to the targeted company, or whomsoever will be new business partners or owners or their advisors.
  • ZEDAGEMART may also use the information that customers provide and share to ZEDAGEMART if are under a duty to disclose or share customer’s information in order to comply with any legal obligation; or in order to enforce website terms and any other agreement; or to protect the rights of ZEDAGEMART partner stores or others. This may be the inclusion for exchanging information with other companies and other organizations for the purposes of fraud protection and prevention.

 

SECURITY AND DATA RETENTION

  • ZEDAGEMART takes essential steps to protect customer’s information from the unauthorized access and against the unlawful processing, the accidental loss, the destruction and the damage. As an essential part, ZEDAGEMART will keep customer’s information for a reasonable period or as long as the law requires.
  • In between the process, where customer have chosen a password which allows the customer to access certain parts of the website, from then and there customers are responsible for keeping the password con dential. ZEDAGEMART would like to advise customers- Not to Share Password with Anyone.
  • Unfortunately, the transmission of the information via the source of the internet is not completely secure. Although ZEDAGEMART will take the initiative as an essential steps to protect customer’s information, but ZEDAGEMART cannot guarantee the security of the data transmitted to the website; any transmission which is being made out is at customer’s own risk. Once ZEDAGEMART has received customer’s information, ZEDAGEMART will use the strict procedures and security features to try to prevent the unauthorized access.

ACCESSING AND UPDATING

  • Customer has the right to see the information and the details which ZEDAGEMART holds about the customer (‘Access Request’) and to ask customer to make any changes to ensure that it is accurate and up to date.
  • If customer wish to do this, Kindly update through (Contact Us) using the contact details and information which is being sorted and set out. In the event that customer make an Access-Request, ZEDAGEMART reserves the right to charge a fee (negotiable) to meet the costs in providing customers with details of the information ZEDAGEMART hold about customers.

 

CHANGES TO ZEDAGEMART’ S PRIVACY POLICY

Any Changes Made To ZEDAGEMART’S Privacy Policy Will Be Posted To The Website and, Wherever It Is Appropriate, Through E-Mail Notification.

 

Contact

All comments, queries and requests relating to ZEDAGEMART (use of customer’s information) are welcomed and should be addressed to contact@zedagemart.in; or else call on telephone on 9474413998 or else 9800609438.